Delivery Method and Timing All payments to our website are for digital download materials and services. No products are shipped or delivered for these services. Any purchased digital products will be made available for download immediately after purchase (you will receive an email containing download links). If you are having trouble downloading a purchased item, please contact us. If you believe that a file you purchased is damaged or corrupt, please contact us. Files may be delivered in an alternative format.
Return/Refund Policy Refunds on digital products will be credited to you provided that you request the refund within 10 days of purchase. In cases of extenuating circumstances, we will provide refunds beyond that time period on a special case by case basis. Contact us should you want to return a product.